General terms and conditions of business

Our transparent terms and conditions for custom Shopify apps.

1. Scope

These General Terms and Conditions (GTC) apply to all contracts for digital services, in particular the development, provision and operation of Custom Shopify Apps , concluded by Code Creation Labs GmbH, Hofstraße 23, 47798 Krefeld, Germany (hereinafter referred to as "Provider"), via its website or other electronic communication channels with its customers (hereinafter referred to as "Customer").

2. Subject matter of the contract

The subject of the contract is the individual development, deployment, and ongoing technical support of custom Shopify apps , which are run on the provider's systems (usually AWS hosting). The provider provides the custom-developed app to the customer for a monthly fee.

3. Conclusion of contract

The contract is concluded by the customer's confirmation of an offer from the provider or by a written or electronic order.

4. Services of the provider

The provider develops and operates the custom Shopify app according to the individually agreed requirements. The provider ensures the app's operational readiness on its own systems, performs maintenance, and provides updates, unless otherwise agreed.

5. Customer’s obligations

The customer is obligated to provide the provider with all information and access necessary to execute the contract. The customer is responsible for the content they process or publish via the provided app.

6. Remuneration and payment terms

Use of the provided Custom Shopify App is subject to monthly fees, which are specified in the respective offer or contract. Payment is made monthly in advance, unless otherwise agreed.

7. Rights of use

The Provider grants the Customer a simple, non-transferable, and non-sublicensable right to use the provided Custom Shopify App for the duration of the contract. Transferring the software or access data to third parties is not permitted without the Provider's prior consent.

8. Term and termination

The contract is concluded for an indefinite period, unless otherwise agreed. It may be terminated by either party with 30 days' notice effective at the end of the month. The right to extraordinary termination for good cause remains unaffected.

9. Liability

The provider is only liable for intent and gross negligence. In cases of simple negligence, the provider is only liable for breaches of essential contractual obligations (cardinal obligations) and is limited to the foreseeable damage typical for the contract. Further liability is excluded.

10. Revocation

There is no right of withdrawal, as the services offered are digital services that are individually adapted and provided immediately after the conclusion of the contract.

11. Data protection

The provider undertakes to treat all personal data of the customer confidentially and to process it exclusively within the framework of the legal provisions and the data protection agreement.

12. Final provisions

The law of the Federal Republic of Germany applies. The place of jurisdiction is Krefeld, to the extent permitted by law. Should individual provisions of this agreement be or become invalid, the validity of the remaining provisions shall remain unaffected.